ARIA CCSTM is one of the best call center solution in the industry. ARIA CCSTM is feature reach & most flexible to suit clients requirement. CCSTM is suitable for domestic as well as international call Center requirement.
CCS has following modules
- IVR
- ACD ( Call Queue )
- Dialing Engine
- Clint info pop-up (CRM)
- Call Disposition
- Call Recording
- Live Monitoring
- MIS Reporting
- Admin Control
- Supervisor Panel
